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Frequently Asked Questions (FAQ)

 

  • Hey guys, nice company!

I'm just an artisan working in a tiny 5 square meters workshop located in the basement of my apartment. I have no idea and a very hard time trying to understand who are the 'guys' and 'company' you are taking about...

  • Where are you located?

I live and work in the french speaking region of Switzerland 5mn by train from Montreux in a historical town called Aigle.

  • How can I join your waiting list?

I work with the 'first come first served' method and only work on a maximum of 2 orders at a time, this way I never fail to deliver in time and always stay above my workload. My work schedule is divided between guitar and plectrum building therefore I can only build 7 to 8 guitars per annum. If you would like to buy one of my guitars, feel free to contact me via the website 'contact form'. The current waiting period until you receive your new guitar is 5-7 weeks.

  • Do you take any apprentice? Any training course available?

Absolutely not, I work alone since 1996. My workshop is also too small for 2 people. Hiring an apprentice or training somebody in Switzerland requires multiple legal actions, it is also very expensive and an unrealistic thing to do for a small artisan such as myself. 

  • I've sent you a message on social media but did not get a reply?

To stay efficient, I keep everything down to email. If you did indeed send me a message on Instagram or Facebook, this means that you've also received an instant automatic reply kindly asking you to contact me via my website. Again, If you wish to contact me, simply use the website contact form. Thank you for your understanding.

  • What is the meaning of your logo?

My logo is an abstract representation of who I am on several levels...

  • What is the difference between the 'Helldunkel' and the 'TANTALUM'?

The neck, body and fingerboard timbers are the same on both models, the difference resides in the fact that the 'Helldunkel' is a 'set specs' or 'stripped down TANTALUM' if you prefer, adding a top, choosing the scale or adding some exclusive 'HufGlow block inlays' is only available when ordering a TANTALUM. The 'Helldunkel' specifications are listed on this page.

  • What is the first price of a Hufschmid guitar?

The base price is 3'000CHF for a 'Helldunkel' model. A .pdf which contains all my prices and options is available here. A currency converter is also available on the bottom of this page.

  • How do I order a guitar?

By simply contacting me via the website 'contact form', it really is that simple isn't it?

  • Do you build tremolo and/or left handed guitars?

Sorry, no.

  • Do you ship worldwide?

I've been shipping 99% of my work worldwide for over 2 decades. You'll also find for example a 'shipping page' in my plectrum webstore in which I provide all the information about shipping. Further more, you'll notice that most Hufschmid Guitars players are located around the world. I therefore have a very hard time trying to understand why you would believe that I only build guitars and picks for people living in Switzerland, this makes no sense right? 

  • Can I get a free guitar and free picks?

I'm not a company but a self-employed artisan living and working in what is known as the world's most expensive country to live in - Switzerland. Click this link

  • Which plectrum(s) would you recommend for me?

Click this link

CHF = Swiss Francs

Simply select your currency on the drop-down menu located on the right: