Frequently Asked Questions (FAQ)
- Hey guys, nice company!
There is only one self-employed artisan working in a tiny 5 square meters workshop located in the basement of his apartment, me, Patrick Hufschmid, so I have no idea and a very hard time trying to understand who are the 'guys' and 'company' you are taking about.
- Where are you located?
I live and work in the french speaking region of Switzerland 5mn by train from Montreux in a historical town called Aigle.
- I've sent you a message on social media but did not get a reply?
To stay efficient, I keep everything down to email. If you wish to contact me, simply use the website contact form. Thank you for your understanding.
- What is the meaning of your logo?
My logo is an abstract representation of who I am on several levels...
- What is the difference between the 'Helldunkel' and the 'TANTALUM'?
The neck, body and fingerboard timbers are the same on both models, the difference resides in the fact that the 'Helldunkel' is a 'set specs' or 'stripped down TANTALUM' if you prefer, adding a top, choosing the scale or adding some exclusive 'HufGlow block inlays' is only available when ordering a TANTALUM. The 'Helldunkel' specifications are listed on this page.
- What is the first price of a Hufschmid guitar?
Prices are available in this page. A .pdf which contains all my prices and options is available on simple request.
- How do I order a guitar?
By simply contacting me via the website 'contact form', it really is that simple...
- Can I get a free guitar and free picks?
I'm not a company but a self-employed artisan living and working in what is known as the world's most expensive country to live in - Switzerland. Click this link
- Which plectrum(s) would you recommend for me?
Click this link
- How can I join your waiting list?
I work with the 'first come first served' method and only work on a maximum of 2 orders at a time, this way I never fail to deliver in time and always stay above my workload. My work schedule is divided between guitar and plectrum building therefore I can only build 6 to 7 guitars per annum. If you would like to buy one of my guitars, feel free to contact me via the website 'contact form', I'll then send you a .pdf file in which I list all the options and prices. The current waiting period until you receive your new guitar is 5-7 weeks.
- Do you take any apprentice?
Absolutely not, I work alone since 1996. My workshop is also too small for 2 people. Hiring and training an apprentice in Switzerland requires multiple legal actions, it is also very expensive and an unrealistic thing to do for a small artisan such as myself.